Spot On UK Store Policy

1. Shipping Policy:

• We ship our products worldwide using reliable shipping carriers.

• Orders are usually processed within 1-2 business days, and shipping times vary depending on your location and the shipping method chosen at checkout.

• We offer free shipping on orders over a certain amount, which will be specified on our website.

• If there are any issues with your shipment, please contact us immediately so we can resolve the problem.

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2. Return Policy:

• If you are not satisfied with your purchase, we accept returns within 30 days of delivery.

• Items must be returned in their original condition and packaging. Sex toys must not be used due to hygiene reason. The customer is responsible for return shipping costs.

• Refunds will be issued within 7 business days of receiving the returned item.

• We do not accept returns on customized or personalized items, unless there is a defect or error on our part.

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3. Payment Policy:

• We accept payments through various methods such as credit/debit cards, PayPal, and other payment gateways.

• Payment is due at the time of purchase, and we do not offer any form of credit or financing.

• Prices are displayed in the currency of your choice and may be subject to change without notice.

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4. Privacy Policy:

• We value your privacy and take all necessary steps to protect your personal information.

• We collect and store only the information necessary to process your order, such as your name, address, and email address.

• We do not share or sell your personal information to third parties, except for the purpose of processing your order or complying with legal requirements.

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5. Customer Service:

• We strive to provide the best possible customer service and are always here to assist you with any questions or concerns you may have.

• You can reach us through our website's contact form, email, or phone number during business hours.

• We aim to respond to all inquiries within 24 hours.